Frequently asked questions
Do you have a question about FutureproofedCities? You can already find lots of answers here.
By Noëmie and 1 other2 authors64 articles
- Where can I log in?
- How do I choose my password?
- What do I do if I forget my password?
- How can I test Futureproofed?
- Why can I only create 5 actions and 5 measures?
- What if my city isn't recognised?
- How much does it cost to programme extra features?
- How come I can't add users
- What's the difference between a standard user and a read-only user?
- Can I send users a new invitation e-mail?
- Who uses Futureproofed today?
- In which languages does Futureproofed exist?
- How can I upload emission inventories for a municipality?
- Swedish emissions data framework SMHI
- How can I upload data for past years?
- How come my total results don't exactly match up with the baseline emission inventory?
- Do I still need to insert the city’s consumption?
- Where do I enter local energy generation or purchased green energy?
- How can I change data later on?
- Why are my city's emissions 0%?
- How can I upload data specific for my city?
- Which emission factors (CO₂ emissions per unit of used energy) does Futureproofed use?
- Where can I find the number of E-vehicles per municipality?
- What if the carbon sequestration data isn't available for my region?
- Are there any measures in the app that are already made to help get started?
- How have the current measures been calculated?
- What if I want to add a measure that is not in the standard list?
- How do I delete an existing measure?
- How do I edit the name of a measure?
- How can I restore a deleted measure?
- How do I edit the start and end date of a measure?
- How do I add someone to the list of responsible people?
- How do I insert the progress of measures?
- How do I insert the fact that my measure is not progressing but regressing?
- Will the new progress be automatically added on to the previous progress?
- What does ‘behind on schedule’ mean?
- Is the cell "investment spread over years" equal to the lifetime of the investment?
- Do the investment costs include VAT?
- What is the ideal size for a picture accompanying a measure?
- How can I get an overview of the measure list?
- How can I maintain an overview in the long list of measures and actions?
- How do I sort measures and actions?
- How do I change power data in kVA into consumption data in MWh?
- How is the CO₂ footprint presented?
- Can I change the final year of the graph?
- What exactly is the difference between the grey rectangles (predictions) and the red dotted line (plan)?
- How come the actual reduction (%) in Futureproofed and my climate plan sometimes don't match?
- My CO₂ reduction (%) has changed. Why?
- Why are my city’s emissions at 0%?
- Who can see the public page?
- Where can I change the titles of the public page?
- How can I change the language of the public page?
- Why have the commas and points been switched around in the figures on the public page?
- Is there a way to choose the sequence in which my actions are displayed on my public page?
- Why does my action appear twice on my public page?